SOUTH NORWOOD · CROYDON · SOUTH LONDON
Property maintenance support for landlords & managing agents
When you look after someone else's property, a repair is also an access arrangement, an approval and a conversation with the resident. WMB supports the maintenance side of property management, from a few jobs in a flat to planned improvements in shared areas.
Send a property maintenance brief
For landlords, letting agents and residential block managers
Send the repair list for the property, name the person who can arrange access and explain who will authorise the quote. We work from an agreed brief so the resident, property contact and WMB understand what the visit is for.
Our role here is practical repairs, maintenance and improvement work. Your managing agent or landlord remains responsible for tenancy administration, rent collection and decisions about the property.
- Mixed repairs in occupied flats and houses
- Communal-area maintenance enquiries
- Decorating and repairs between tenancies
- Joinery, doors, flooring and finishing work
- Larger refurbishment briefs for individual quotation
Make the job list easy to act on
Use one line per task and identify the room, flat or communal location. For example: 'Flat 2: cupboard hinge loose; landing: damaged skirting; entrance: door catching.' Add a wider photograph and a close-up where possible.
If the enquiry covers several addresses, keep each address and its tasks separate. Tell us about occupied rooms, keys, parking, permitted access times and any parts you want supplied. Share only the resident information needed to organise the work.
Agree the scope, then arrange the work
We use the information to discuss the suitable work, materials, access and price. Where the cause or concealed condition is unclear, a visit may be needed before the quotation can be completed.
Identify who can approve extra work if something changes. The enquiry does not authorise repairs or material purchases. A refurbishment or several trades across a building will need its own agreed plan rather than a routine hourly maintenance booking.
A few useful answers
Do you take over full property management?
This service covers maintenance and building work for people who manage residential property. It does not include lettings, rent collection or tenancy administration.
Can residents report a problem through WMB Fix?
Yes, they can describe the issue and provide photos. Where a landlord or managing agent must approve work, identify that contact before a booking or costs are agreed.